Privacy Policy

Last updated: February 2026

1. Who We Are

SilverDots IT Solutions is a software development company based at 85 Red House Rd, Cardiff CF5 1JH, United Kingdom. We are committed to protecting your privacy and handling your personal data responsibly.

2. Information We Collect

We may collect the following types of personal information:

• Name, email address, and phone number when you contact us
• Information you provide in contact form messages
• Technical data such as IP address, browser type, and pages visited
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your personal data to:

• Respond to your enquiries and provide requested services
• Improve our website and services
• Send relevant communications about our services (with your consent)
• Comply with legal obligations

4. Data Sharing

We do not sell, trade, or otherwise transfer your personal data to third parties without your consent, except where required by law or to trusted service providers who assist us in operating our website and conducting our business.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

6. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing of your data
• Request data portability

7. Cookies

Our website may use cookies to enhance your browsing experience. You can control cookie preferences through your browser settings.

8. Contact Us

If you have any questions about this privacy policy or wish to exercise your rights, please contact us:

Email: info@silverdots.co.uk
Phone: +44 29 2166 0607
Address: 85 Red House Rd, Cardiff CF5 1JH, United Kingdom